NHS Blood and Transplant People First

Capability FAQs

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A line manager has given a member of staff a caution for their poor performance and they have since improved. What should the line manager do now?
  • Following the first formal stage of the capability process, the line manager should keep the individual up to date with their progress through a series of review meetings.
  • They should now inform the individual that their performance is satisfactory, and confirm it in writing.
  • The line manager should continue to monitor the individual’s performance, along with all the other staff that they manage.
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