NHS Blood and Transplant People First

Capability FAQs

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How many times does a line manager have to keep monitoring a member of staff before taking things further?
  • There is no hard and fast rule about this. In many ways, it is down to the manager's personal judgement.
  • If everything has been done in terms of setting targets, monitoring the individual and generally giving support, and the member of staff is still not making any progress, the manager will have to start the formal capability procedure at some point.
  • The member of staff should be aware by this stage that they may end up being disciplined, or in the worst case scenario, being dismissed on capability grounds.
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