NHS Blood and Transplant People First

Contact us

We have a dedicated team who are your first point of contact for any;

  • HR
  • Health Safety and Well-being
  • Organisational Development
  • Pay and expenses
  • Recruitment
  • Workforce Specialist

HR Direct provide advice by telephone or email and are available from 9am to 5pm, Monday to Friday. They can also provide guidance on how to navigate around People First or access pages. You can contact HR Direct via the following methods;

Online: Raise My HR Direct Query
Telephone: 0117 3227700
FeatureNet: (2)7700
E-mail: hrdirect@nhsbt.nhs.uk (please do not mark any email Private as they will not show in our inbox)
Address: 500, North Bristol Park, Filton, Bristol BS34 7QH

*Only available when connected via Citrix or using a VPN

**Please note that whilst HR Direct is now first point of contact for Pay and Expenses queries, this is with the exception of the submission of forms relating to Pay.  Any Pay related forms should be returned directly to Pay Support only, and not HR Direct.  You will see the relevant Pay Support e-mail address at the bottom of the form you are submitting. 

Shared Business Services Payroll contact details

Telephone: 0303 123 1144

Webform: www.sbs.nhs.uk/esd  - use this weblink to send a pay query to SBS 

Address: 918 –NHSBT Payroll Team, NHS Shared Business Services, Waterside House, Town Quay, Southampton, SO14 2NH. 

Contact SBS Payroll with any queries:

  • All deductions from pay
  • Bank account details
  • Paper timesheets/claims
  • Pay calculations for Sickness, Maternity, Adoption, Paternity and Shared Parental Leave
  • Third party financial verification queries (e.g. mortgage references or earnings references)
Twitter |  Facebook |  RSS
Give Blood Yes I Donate logo bone marrow logo tissue donation logo cord blood bank NHS Choices