NHS Blood and Transplant People First


Physiotherapy is available to all NHSBT colleagues if they need it.

If you fulfil the following criteria you are able to access physiotherapy quickly through our occupational health provider:

  • The injury has occurred within the last 6 weeks,
  • You are not receiving any treatment elsewhere (being on a waiting list is acceptable)
  • The injury is affecting your ability to complete your normal work.

The injury does not need to have been caused at work, so it could have happened whilst gardening, playing sports or even carrying your shopping.

To access the treatment, your manager needs to refer you via the Optima Health portal.

Physiotherapy is now available as a separate option on the portal, under the ‘Special Services’ stream.

For more support in completing the referral, please contact HR Direct on 27200.

Please note if you do book an Occupational Health appointment there is a cost to the organisation for all appointments that are not attended. If for any reason you or the person you have organised the appointment on behalf of cannot attend, email nhsbt@ohassist.com at least 48 hours in advance of the appointment to avoid this charge.


  • myOHportal.co.uk– online referral portal for managers to refer colleagues for an appointment. To access this you will need to request for an account to be set up by contacting HR Direct
  • Optima Health helpline – call 0845 601 8029 and OH experts will support you on all types of issues including health-related absences. Optima Health can also be contacted by email using nhsbt@ohassist.com
  • Sharpsline - call 0845 371 0572 if you have had a needle stick injury or contact with blood and require assistance. This service is available around the clock, every day.

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