NHS Blood and Transplant People First

Leadership and Management

In the current climate all face to face courses have been postponed

Leaders and Managers play a pivotal role in getting things done by motivating, inspiring and leading others at work.

Our ambition is to be a great place to work and to achieve this we need leaders and managers to feel valued, supported and confident that they have the right skills to manage and lead well.

We are currently in the process of transforming our traditional leadership courses into innovative, interactive, blended learning programmes. There will be a pilot digital package early 2020, with a view to launch the full programme later in the year

If you can't find the information you are looking for you can Raise a query online.

Coaching Conversations

Coaching Conversations can enable an environment of engagement, empowerment and proactive and innovative problem solving and decision making.

As coaching is all about personal one-to-one interaction, this on-line module on Shine Academy has been developed so you can identify and understand some of the principles and processes of successful coaching conversations. 

This on-line module will not make you a proficient coach as ultimately you can only learn to coach by coaching others using the ideas presented here and developing them for yourself.

This module is your first step to having successful coaching conversations.


  • Identify and understand the principles of coaching
  • Understand how coaching can be used in the work context
  • Be able to apply a simple model for coaching; GROW
  • Know when and how to use coaching skills
  • Be clear about the coach / coachee relationship.

If you mange individuals within NHSBT and want to develop these skills further and enhance your coaching style of Leadership and Management, please refer to the Manager as Coach programme.

Programme Outline

Manager as Coach - 3 day Programme

Manager as Coach is a blended learning solution consisting of eLearning on Shine Academy, reading material and a 3 day face to face event (1 x 2 day plus 1 x 1 day). This development programme is for line managers who use the skill of coaching others as part of their role. You will need to have completed the coaching conversations eLearning module and assigned pre reading on Shine Academy prior to attending this course

As a manager, coaching skills are a vital tool to allow you to get the best from your team.

This programme will develop your ability to use coaching as a key management style and enable you to you carry out workplace coaching with your direct reports.

By the end of the programme you will be able to:

  • Describe what workplace coaching is & how to apply it
  • Recognise & utilise opportunities that would benefit from workplace coaching
  • Use an appropriate model to structure coaching
  • Use coaching to have quality 1-1 discussions and to empower others, enabling them to solve problems, make decisions & deepen their own learning
  • Supportively challenge thinking to widen choices, perspectives and decision making
  • Use a range of tools & techniques to explore behaviours & relationship dynamics

Manager as Coach Programme Outline

Bespoke Consultancy

As well as the wide range of formal, structured development programmes on offer, we are also able to support you by providing bespoke interventions tailored specifically to help you meet your individual, team and organisational needs, as well as actions arising from the ''Your Voice'' survey. 

Before submitting a bespoke request please fully utilise all of the available self-help resources e.g Developing Your Team Activities

NHSBT have an online 360° tool and trained feedback facilitators to help you to make sense of your report and how you can use it to increase your effectiveness. It is important to note that receiving 360-degree feedback should not be a sole solution and is not the only way to gain feedback; you are encouraged to seek and act on verbal feedback on a regular basis.

To make a request for bespoke development for yourself or your team, please complete this form, and a member of OWD will respond.

If you can't find the information you are looking for you can Raise a query online

Senior Leaders Development Programme (SLDP)

The overarching aim of SLDP is to build the leadership talent pool and support people to compete for senior strategic roles. The programme is designed to prepare leaders to lead transformational change, develop and implement strategy, and engage more effectively with people they lead.

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