NHS Blood and Transplant People First

Leadership and Management

Leaders and Managers play a pivotal role in getting things done by motivating, inspiring and leading others at work.

Our ambition is to be a great place to work and to achieve this we need leaders and managers to feel valued, supported and confident that they have the right skills to manage and lead well.

Our development programmes will support you to become confident and competent in your leadership and management role.

If you can't find the information you are looking for you can Raise a query online.

Leading without Line Management (LWLM)

The programme has been developed with the recognition that a number of colleagues find themselves in leadership positions without having formal management responsibilities. Content relevant to this role has been taken from ALM and Hubbub and adapted to make it fit for purpose. It is available to people in any banding but the benefit to the person and organisation will be greater if a delegate has an ongoing leadership responsibility such as supervising colleagues, leading projects, assignments, specialist work and working with stakeholders. The programme comprises of three core modules:

Modules can be done in isolation or as a suite of building blocks and in any order. Dates & locations can be viewed on the Rolling Calendar.

Effective Line Management (ELM)

ELM is aimed at line managers and supervisors. The course works for the novice and the long serving, and is proven to be highly relevant for managers up to band 8b. It is also open to the ‘not yet’ manager.

Programme Outline

Coaching Conversations

Coaching Conversations can enable an environment of engagement, empowerment and proactive and innovative problem solving and decision making.

As coaching is all about personal one-to-one interaction, this on-line module on Shine Academy has been developed so you can identify and understand some of the principles and processes of successful coaching conversations. 

This on-line module will not make you a proficient coach as ultimately you can only learn to coach by coaching others using the ideas presented here and developing them for yourself.

This module is your first step to having successful coaching conversations.


  • Identify and understand the principles of coaching
  • Understand how coaching can be used in the work context
  • Be able to apply a simple model for coaching; GROW
  • Know when and how to use coaching skills
  • Be clear about the coach / coachee relationship.

If you mange individuals within NHSBT and want to develop these skills further and enhance your coaching style of Leadership and Management, please refer to the Manager as Coach programme.

Programme Outline

Advanced Line Manager (ALM)

Designed for line managers and supervisors, ALM is a follow on from ELM with a deeper dive into the practical theory of managing people, leading people through change and workload management. You must have attended ELM before you attend ALM

Programme Outline

Hubbub Leaders Programme

This programme is for line managers at band 7 and upwards and assumes people have done ELM, ALM or an equivalent. It is designed to support managers to develop their leadership practice.

Programme Outline

Manager as Coach - 3 day Programme

Manager as Coach is a blended learning solution consisting of eLearning, reading material and a 3 day face to face event (1 x 2 day plus 1 x 1 day). This development programme is for line managers who use the skill of coaching others as part of their role. You will need to have completed the coaching conversations eLearning module and assigned pre reading on Shine Academy prior to attending this course

As a manager, coaching skills are a vital tool to allow you to get the best from your team.

This programme will develop your ability to use coaching as a key management style and enable you to you carry out workplace coaching with your direct reports.

By the end of the programme you will be able to:

  • Describe what workplace coaching is & how to apply it
  • Recognise & utilise opportunities that would benefit from workplace coaching
  • Use an appropriate model to structure coaching
  • Use coaching to have quality 1-1 discussions and to empower others, enabling them to solve problems, make decisions & deepen their own learning
  • Supportively challenge thinking to widen choices, perspectives and decision making
  • Use a range of tools & techniques to explore behaviours & relationship dynamics

Manager as Coach Programme Outline

Further Leadership and Development Opportunities

Further information can be found here

Bespoke Consultancy

As well as the wide range of formal, structured development programmes on offer, we are also able to support you by providing bespoke interventions tailored specifically to help you meet your individual, team and organisational needs, as well as actions arising from the ''Your Voice'' survey. 

Before submitting a bespoke request please fully utilise all of the available self-help resources e.g Developing Your Team Activities

To make a request for bespoke development for yourself or your team, please complete the form here, and a member of OWD will respond.

If you can't find the information you are looking for you can Raise a query online

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