NHS Blood and Transplant People First

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HR Direct new Telephony System and downtime: Thursday, 12th September

Date: 11 September 2019

Please note that HR Direct’s telephony system is being replaced on Thursday 12th September. There will be short disruption to the phone service when the switch over is performed, but we believe this will be minimal. 

We expect the phone service to be affected from 10:45am, on Thursday 12th, with normal service being resumed by 11:45am the same day.

This change will  affect the HR Direct number 27700 or long dial 0117 3227700. If you need to contact HR Direct during this period we recommend you use our on-line query form in the first instance:

Online – via the ‘Raise my HR Direct Query’ tab on Peoplefirst.

You can also contact us via e-mail – HRDirect@nhsbt.nhs.uk 

Our Assistants and Advisors will be on hand to handle any queries received in this way during this period.

Thank you for your understanding, and we hope to have normal service resumed via 27700, or long dial 0117 3227700 as soon as possible.

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