Our Freedom to Speak Up Service

Freedom to Speak Up is about ensuring that concerns are raised, listened to and acted on.

You can discuss anything that concerns you including a risk to patients, donors, colleagues, NHSBT or its reputation. You can also share your ideas for positive change or a better way to do things.

The service is confidential and our Freedom to Speak Up Guardians won’t share your identity unless you agree to it. 

Contact our Freedom to Speak Up Guardians at: speak.up@nhsbt.nhs.uk


There are several ways to raise a concern 

  1. Speak to your line manager and try and resolve any issues 
  2. Contact HR Direct
    Online:     Raise My HR Direct Query**
    Telephone    : 0117 3227700
    E-mail: hrdirect@nhsbt.nhs.uk (please do not mark any email Private as they will not show in our inbox)
    Address: 500, North Bristol Park, Filton, Bristol BS34 7QH
  3. Contact a Staff Side representative
  4. Contact our Freedom To Speak Up Guardians at speak.up@nhsbt.nhs.uk
  5. View our Whistle Blowing page which includes our policy and options to raise a more serious concern, or where to go when other options have been exhausted
  6. To raise a concern or share service improvement ideas** you can fill in the form provided. You can remain anonymous but please remember there will be no way for the Guardian to contact you to explore your concern further or give you feedback on any action taken.

**Form is only accessible if you are logged in to the NHSBT network (network connection through Citrix/NHSBT Desktop). As a result it may take a moment to load.