Admin, Clerical and Operational Roles

Admin and Clerical Roles covers any office based/clerical roles up to Band 6.

Operational roles include roles such as

  • Drivers,
  • Healthcare Technical Officers (HTOs)
  • BD Agency Team Assistants 

These workers are provided by Alexander Mann through their extended supply chain using the Fieldglass system. Their suppliers for these roles are predominately  Brook Street for AFC and Hays for Operational roles but please don't contact your local branch as any transactions must be administered by Alexander Mann. All requirements will need approval through Fieldglass from a Budget Holder, or from a Procurement Administrator if evidence of Budget Holder approval is provided.

For any queries relating to agency bookings made through the Public Sector Resourcing Framework via Fieldglass, or relating to setting up an account on Fieldglass contact details are provided below:

Maxine Duffett

Account Manager

Marta Zabinska

Account Specialist

If you do not receive a response after contacting the above you may wish to contact the NHSBT procurement department on 0117 921 7600 or log a Service Now call using the Finance Customer Query Form.

Some agency workers require a DBS Check which you will need to indicate on your booking form. If you are unsure use the list of posts requiring DBS Checks document.

It is advisable to ensure that you have a Fieldglass account as early as possible. If you do not already have one you will need to use the request a Fieldglass account form. This will avoid any unnecessary delays once you have authorization to make your booking.

Note: NHSBT has decided that we will not contract with individuals via a personal service company without prior approval from the Director of Finance. All agency workers must be set up as PAYE or via an umbrella company, this is because all contractors are deemed inside of IR35 and therefore arrangements need to allow for the payment of employment taxes.

Visit the How to book page to get started and for additional guidance.